Privacy Policy
FUNDED.GURU
Funded.Guru (referred to herein as “Funded.Guru”, “we”, “our”, or “us”) is a proprietary trading evaluation platform operated under the laws of the United Arab Emirates. We are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you access or use our website, platform, services, evaluation programmes, and related features (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.
1. Data Controller
The data controller responsible for your personal information is:
Funded.Guru
United Arab Emirates
Email: help@funded.guru
For all privacy-related inquiries, requests, or complaints, please contact us at the email address above.
2. Information We Collect
We may collect the following categories of personal data from you, either directly, automatically, or through third parties:
2.1 Information You Provide Directly
- Full name, email address, phone number, date of birth, and nationality
- Government-issued identification documents (passport, national ID) collected for KYC/AML verification purposes
- Proof of address and other verification documents
- Payment information (processed securely by third-party payment providers – we do not store full card details)
- Communications you send to us, including support tickets, emails, and feedback
- Account registration details, preferences, and settings
2.2 Information Collected Automatically
- IP address, browser type, device identifiers, and operating system
- Usage data, including pages visited, time spent, click patterns, and session information
- Cookies and similar tracking technologies (see Section 8 below)
- Trading data associated with your evaluation or funded account (instruments traded, trade times, position sizes, profit/loss data)
2.3 Information From Third Parties
- Identity verification data from KYC/AML service providers
- Trading platform data from providers whose platforms you use with our Services
- Social media data if you choose to link or authenticate via a third-party social account (username, profile picture, email)
- Affiliate and referral tracking data
3. How We Use Your Information
We use your personal data for the following purposes:
- To create and manage your account on our platform
- To process your purchase of evaluation programmes and related services
- To verify your identity and conduct KYC/AML compliance checks as required under applicable UAE law
- To provide, operate, and improve our Services and platform features
- To communicate with you regarding your account, transactions, programme updates, and support queries
- To assess your trading performance and administer funded account rewards
- To detect and prevent fraud, abuse, manipulation, and prohibited trading activity
- To comply with applicable laws, regulations, and legal obligations
- To send marketing communications and promotional offers where you have consented
- To conduct analytics and improve our platform's features, performance, and user experience
- To administer affiliate commissions and referral tracking
- To enforce our Terms and Conditions and protect our legal rights
4. Legal Bases for Processing
We process your personal data on the following legal grounds:
- Contractual necessity: processing required to fulfil the agreement between you and Funded.Guru (e.g., account management, programme delivery, rewards processing)
- Legal obligation: processing required to comply with applicable laws and regulations, including AML/KYC obligations under UAE law
- Legitimate interests: processing in our legitimate interests to maintain security, prevent fraud, improve our Services, and manage our business, where such interests are not overridden by your rights
- Consent: processing based on your explicit consent, including for marketing communications (which you may withdraw at any time)
5. KYC / AML Compliance
In accordance with applicable UAE regulations and international anti-money laundering (AML) standards, we are required to verify the identity of our users. This process, commonly referred to as Know Your Customer (KYC), may involve:
- Collection and verification of government-issued identification documents
- Screening against international sanctions lists, watchlists, and politically exposed persons (PEP) databases
- Adverse media and background checks
- Verification of payment integrity and source of funds where required
KYC verification may be performed by authorised third-party service providers. Funded.Guru may not store raw KYC documents directly; such data is handled by those providers in accordance with their own security and data protection standards. KYC verification is a prerequisite for reward payments and may be required at any stage of the relationship.
6. Sharing Your Personal Data
We do not sell your personal data. We may share your information in the following circumstances:
6.1 Service Providers
We engage trusted third-party service providers who process data on our behalf, including:
- Payment processors and financial institutions
- KYC/identity verification providers
- Trading platform providers
- Cloud hosting and infrastructure providers
- Analytics and performance monitoring tools
- Customer support and communication platforms
All service providers are contractually bound to process your data only on our instructions and in compliance with applicable privacy laws.
6.2 Legal and Regulatory Disclosure
We may disclose your personal data to regulatory authorities, law enforcement, or other government bodies where required by law, court order, or to protect the rights and safety of Funded.Guru, our users, or third parties.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity, subject to the same privacy commitments described in this Policy.
6.4 With Your Consent
We may share your data with third parties in any other context where you have given your explicit consent.
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. In general:
- Account data is retained for the duration of your relationship with us and for a reasonable period thereafter
- Transaction and financial data may be retained for up to seven (7) years to comply with UAE commercial and AML record-keeping requirements
- KYC verification records are retained as required by applicable regulatory obligations
- Marketing consent records are retained until you withdraw consent or as otherwise required
When personal data is no longer required, we will securely delete, anonymise, or archive it in accordance with applicable law.
8. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., pixels, web beacons, local storage) to operate and improve our Services. Cookies may be used for:
- Essential functionality: required for our platform to function properly (e.g., session authentication)
- Performance and analytics: to understand how users interact with our platform and improve its performance
- Marketing and retargeting: to deliver relevant communications and measure the effectiveness of our campaigns
- Affiliate tracking: to attribute referrals and track commissions for our affiliate programme
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit (SSL/TLS) and at rest where appropriate
- Access controls and authentication mechanisms
- Regular security assessments and monitoring
- Employee training on data handling and privacy obligations
While we take reasonable precautions, no system is completely secure. We cannot guarantee absolute security and are not responsible for breaches resulting from circumstances outside our reasonable control.
10. International Data Transfers
Funded.Guru operates in the UAE and may transfer or store your personal data in countries outside of your country of residence. When transferring data internationally, we ensure appropriate safeguards are in place, including contractual protections with recipients. By using our Services, you consent to such transfers to the extent permitted by applicable law.
11. Your Rights
Subject to applicable law, you may have the following rights in relation to your personal data:
- Right of access: to request confirmation of whether we process your data and to obtain a copy
- Right to rectification: to request correction of inaccurate or incomplete data
- Right to erasure: to request deletion of your data in certain circumstances
- Right to restriction: to request that we limit processing of your data in certain circumstances
- Right to data portability: to receive your data in a structured, machine-readable format
- Right to object: to object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: where processing is based on consent, to withdraw it at any time without affecting prior lawful processing
- Right to lodge a complaint: with the competent authority in your jurisdiction
To exercise any of the above rights, please contact us at support@funded.guru. We will respond within a reasonable timeframe and may require identity verification before processing your request.
12. Children's Privacy
Our Services are not directed at persons under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a person under 18, please contact us immediately and we will take appropriate steps to delete such information.
13. Third-Party Links and Services
Our platform may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party platforms you interact with through our Services.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by email or through a prominent notice on our platform prior to the change becoming effective. Your continued use of our Services after the effective date of any update constitutes your acceptance of the revised Policy.
A current version of this Privacy Policy is always available on our website and within your client dashboard.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: help@funded.guru
Website: https://funded.guru
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates